Contact us

General Enquiries

Would you like to get in touch with the team at London Stadium?

Please email our reception team at customerservice@london-stadium.com (between 09:00 and 17:00 from Monday to Friday).

 


Accessible Enquiries

If you have an accessible enquiry, please email customerservice@london-stadium.com, and our team will be delighted to help.

If your enquiry is regarding accessible tickets for London Stadium events please check venue information here or email ticketing@london-stadium.com.

For information on Blue Badge Parking (BBP) visit here.


Ticketing Enquiries

For specific ticketing enquiries, please email ticketing@london-stadium.com, and our team will get back to you as soon as possible. 

If your enquiry is regarding accessible tickets for London Stadium events please check venue information here or email ticketing@london-stadium.com.

For information on Blue Badge Parking (BBP) visit here.


Conferences & Banqueting

For any query relating to meetings, conferences and banquets at London Stadium, from enquiries to booking information, please email LSevents@delawarenorth.com.

Alternatively, feel free to peruse the Meetings & Events section of the London Stadium website here...


Press & Media Enquiries

For any press enquiries or media requests, please contact London Stadium via email media@london-stadium.com


Commercial and Filming Enquiries

For any commercial enquiries regarding pitch hire, sponsorship or partnerships, please contact Greg Larkin, Partnership Development Manager at London Stadium at greg.larkin@londonstadium185.com.

For any filming enquiries regarding location hire, unit base & still/film shoots, please contact London Stadium on 020 8522 6067, or film@londonstadium185.com


Resident Information

For local residents information on all our summer events, including road closures, Stadium island access, noise levels and more, please visit https://www.london-stadium.com/residents-information/index.html 


Lost Property

For lost property during a match, please contact the West Ham United supporter services team: supporterservices@westhamunited.co.uk

For lost property at a London Stadium event please contact info@london-stadium.com.


Complaints

If you wish to make an official complaint regarding any matter relating to London Stadium please email: Complaints@london-stadium.com

For West Ham United, formal complaints can be registered with the Club through either of the following ways:

Email: supporterservices@westhamunited.co.uk 

Letter: Supporter Services, West Ham United Football Club, London Stadium, Queen Elizabeth Olympic Park, London, E20 2ST


Tours of London Stadium

If you have a specific enquiry related to tours of London Stadium, please get in touch with our Tours team directly via 020 8522 6157 (between 09:00 and 17:00 from Monday to Friday), or email LSTours@delawarenorth.com

London Stadium,
Queen Elizabeth Olympic Park,
London, UK
E20 2ST

Stakeholders
Partners