Iron Maiden fans… Are you ready to rock this Saturday?!
Please find important venue information below to make your day as enjoyable as possible, from planning your visit, ticketing information and more on our Stadium facilities.
Key information:
Timings:
16:00 Stadium Island opens
17:00 Stadium doors open
17:00 Hospitality opens ticket holders only
22:30 Expected show end time
Getting Here!
Please note there are multiple events taking place in London on this date and your usual travel route may be disrupted.
Please be aware the walking journey to the main Stratford Regional Station can take up to 90 minutes after the show.
The walking route post-event to Stratford Regional Station involves a Stop and Go sign and staff system to regulate customers into the Station. Please cooperate with staff as they manage your journey home.
Please plan your journey well in advance and leave extra time for your travel. Use the following resources to check for engineering works or disruption:
- TFL - Tube, Overground, Elizabeth line, DLR
- C2C - East London and Essex
- Greater Anglia - Essex, Suffolk, Norfolk and parts of Hertfordshire and Cambridgeshire
- Southeastern - London, Kent, and parts of East Sussex
Travel by coach
Big Green Coach is providing official, hassle-free and sustainable coach returns from Birmingham, Bournemouth, Bristol, Cardiff, Chelmsford, Colchester, Coventry, Exeter, Ipswich, Leicester, Milton Keynes, Newport, Northampton, Norwich, Nottingham, Plymouth, Reading (Calcot), Southampton, Swansea, Swindon and Taunton.
Your carbon-neutral coach will arrive at London Stadium before the music starts and return to your pick-up location after the show. You won't miss a minute of the action! Guarantee your seat from just £38 with Big Green Coach, the UK's largest events travel company - book here.
NB: PLEASE USE THE CORRECT BRIDGE FOR ENTRY WHICH IS ON YOU TICKET
Please note, you will only be able to enter the Stadium Island via the Bridge number on your ticket, so check your details, whether you are standing or seating, to save time! You will NOT be able to enter at any Bridge and you will be directed to the correct Bridge via the walking routes around the exterior of the Stadium Island.
See the map below for the easiest entry routes for each Bridge. Further information on getting to the Stadium can be found here: https://www.london-stadium.com/plan-your-visit/gettinghere.html
Ticketing
If you purchased via this email, you will have received an email from TX.IS with instructions on how to claim your downloadable tickets. Download TX.IS and enter your email and your tickets will automatically be on the app. This is your ticket for entry.
If you have not received tickets, and purchased via London Stadium, please email ticketing@london-stadium.com.
If you purchased separate tickets via Ticketmaster and have not received them, please contact them on this link: How to Contact Us – Ticketmaster Help.
If you purchased separate tickets via Seat Unique, and have not received them, please email dispatch@seatunique.com
Important information related to invalidated resold tickets|
We remind you please do not buy tickets from street traders or online unauthorised sites as we cannot guarantee they’re real tickets. Tickets will immediately become invalid if resold or offered for sale, unless the sale is through Twickets or your ticket agent’s fan-to-fan exchange (where applicable). Tickets sold via any unauthorised outlets, including online auction sites, are not valid for admission. The resale of a ticket renders it invalid and will lead to refusal of entry.
Age Restrictions
To ensure the safety and wellbeing of everyone at the show, we have imposed the following age restrictions: No under 5s. Under 16s cannot enter the stadium unless accompanied by an adult aged 18 years or over. Under 14s are not allowed in the standing areas (the pitch).
This means no under 5s can enter the stadium at all and under 16s cannot enter the stadium unless accompanied by an adult aged 18 years or over, and every person must be in possession of a valid ticket for the event.
Under 14s cannot enter the standing area (the pitch) and must have a valid ticket for one of the designated seated areas.
Please be aware there is no unreserved seating for any standing tickets.
Search and bag policies
No bags bigger than A4 will be allowed and there are no left luggage facilities. All visitors will be searched - please have your coats open and remove hats at search areas. Please note any items confiscated will not be stored for collection post-event.
Please note, you can bring sunscreen and other small personal on your person, including portable chargers; any prohibited items will be removed before entry. Empty plastic drinking bottles will be allowed and there are free water filling points throughout the venue. We have no left luggage or storage facilities. See list of prohibited items below and on our website here.
Non-permitted items
- Professional audio or video recording devices - (including cameras, video or audio recorders and iPad’s / tablets)
- Weapons
- Coolers
- Glass
- Metal drinking bottles
- Selfie sticks
- Cans
- Fireworks
- Large chains or spiked bracelets
- Wallet Chains
- Backpacks
- Waist Packs
- Food
- Laser pens
Free Stadium WIFI
Free WIFI means that you can connect with stable and fast speeds throughout the concourse and in bowl – join LSFreeWIFI and enter your details to connect.
Merchandise
Official Merch is located on the way to the Stadium at the London Aquatics Centre, within the Stadium Island and on the Stadium concourse. We recommend to only purchase from official merchandisers, who will be identifiable with Stadium branding.
Accessibility
Please note: Blue Badge Parking is sold out for both events. The accessible team is based at bridge 3 but have staff on the accessible lane at all bridges. Accessible lanes can be found on the RIGHT HAND SIDE of all Bridges as you walk towards the Stadium.
Please be aware there is no unreserved seating for any standing tickets.
Further information via the London Stadium website: https://www.london-stadium.com/accessible-tickets.html
EVENT DAY ACCESSIBLE SUPPORT HOTLINE
Please text or WhatsApp us to connect on event day if you require accessible support.
Direct Text Message: 07701 231 035
WhatsApp: add 07701 231 035 or scan the QR code below for WhatsApp messaging
(This mobile number will not be monitored on non-event days)
Shuttle service
- There will be an accessible shuttle service operating on event day from 15:00 to 00:30hrs, that will be running on rotation from Platform 13 Stratford (Jubilee line) and dropping fans with accessibility requirements off at Bridge 3 at London Stadium.
- There is only room for one companion per fan with accessibility requirements on the shuttle service.
- They will be met by the accessible support team who can offer a wheelchair resource to their seats. This is subject to availability. We do operate a push service to and from all bridges to your seat and back to bridge 3 and the accessible shuttle after the event, subject to availability.
- Please note that the shuttle service back to Stratford and Blue Badge Parking will re-open when our Safety team deem it fit for the service to run (approx. 45 minutes post event), so please be patient while our team manage traffic.
- Guests can request a wheelchair pickup during the event by texting 07701 231 035. This pickup will happen post event and will take the guest to bridge 3 and the blue badge lot or the accessible shuttle back to Stratford Station – Platform 13 Jubilee Line.
- Please note, the shuttle will not run during the main act and not for at least 45mins after show ends.
The Accessible Shuttle Bus (times shared below) will be in operation from 15:00 to 00:30hrs from the following locations:
- Stratford Station – Platform 13 (Jubilee Line)
- Stadium: Bridge 3, Marshgate Lane, E20 2ST
- What3words Bridge 3 location: brains.snack.farms
Timings
16:00 Stadium Island opens
17:00 Stadium doors open
17:00 Hospitality opens ticket holders only
22:15 Expected show end time
For full information on how to plan your visit see our website here.
Thank you for your cooperation and we hope you enjoy the show!
