Important Information For Attending Fans: West Ham United V Krc Genk 8pm Ko Thursday 21st October, 2021

Tonight the turnstiles will open 1.5 hours before kick-off from 6:30pm, with early bird offers on food and drink from 6:30pm to 7:15pm. With new protocols for those visiting the venue, you might notice some changes to your match day routine – so we urge fans to arrive early to ensure a safe and comfortable journey to your seat for the game.

A reminder that the Stadium is fully cashless, so make sure you have the correct payment method to hand when making purchases. Our free Stadium WIFI means that you can connect with stable and fast speeds throughout the concourse and in bowl – join LSFreeWIFI and enter your details to connect. 

There will be a live DJ set from at the Heineken bar stage 5.30pm-7:30pm, so make sure you get down to the ground early to soak up the pre-match atmosphere. For those that arrive early we have some great offers on food and drink - including £4 a pint and £6 for a pie and pint combo from 6:30pm to 7:15pm.  Be sure to make your way to your seat for 7:30pm to enjoy the matchday show, with exciting interviews, a light show and crowd display across the Billy Bonds stand.

We are fully prepared for the return of fans and remind all that we have a collective responsibility to keep one another safe. We are all familiar with protocols and urge everyone attending to continue to act responsibly. For further details, please read the Code of Conduct for all attendees. Thank you for your continued co-operation.

Ticketing - Reminders

  • Ensure your mobile phone is fully charged and that you have your matchday e-ticket, either downloaded to your smartphone or printed out, ready to scan upon entry as you approach your turnstile. For more information on ticketing options, click here.
  • Plan your journey to London Stadium and ensure you arrive early and at least one hour before kick-off
  • Follow the Supporter Code of Conduct when at the stadium
  • Ensure you have proof of your COVID-19 status: that you have been fully vaccinated or have a negative lateral flow test result in the previous 48 hours
  • Do not travel to the stadium if you feel unwell or display COVID-19 symptoms
  • All ticket holders will receive direct email and SMS from the Club with further information

For information on how the tickets work: https://www.whufc.com/fans/hammers-hub/how-digital-tickets-work

Code of Conduct: https://www.whufc.com/fans/code-of-conduct

Travel Guide: https://www.whufc.com/fans/hammers-hub/travel

For all other match day information visit: https://www.whufc.com/hammershub

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