West Ham United v Leeds United - Important matchday information

Emirates FA Cup: 2pm KO Sunday 9 January 2022

We would encourage supporters to arrive at least one hour before kick-off wherever possible, with all supporters aged 18 and over prepared to show a valid form of NHS COVID-19 certification ahead of entering the stadium on a matchday. Download and register with the NHS App to generate an NHS COVID Pass. For further information and guidance on COVID-19 certification, click here.

In line with Emirates FA Cup regulations, Leeds United are entitled to receive a larger allocation of tickets for this match, with 8,500 visiting supporters expected to be in attendance. For some supporters, this requirement may result in changes to usual routes around the stadium and access to some matchday services and facilities.

The Club has worked with stadium management to minimise the impact this will have for supporters ensuring that all services and facilities are still available, subject to these changes.

Changes to routes and services for this game

Stadium Store

Supporters looking to visit the Stadium Store before the match will be able to gain access by arriving via the following routes. The Stadium Store will be open from 10am, but will not be open after the match on Sunday.

Ticket Office

The Main Ticket Office situated alongside the Stadium Store will not be in use for this match as it is located outside of the visitors section, with Leeds United opting to take a larger ticket allocation in line with Emirates FA Cup regulations. For any matchday ticketing queries and assistance, supporters should visit the North Ticket Office located between turnstiles J and K.

After the game

The area outside of turnstile D and E will be closed after the match in order to provide safe walking routes from the stadium for both home and visiting supporters. Alternative routes are available to supporters after the match to reach all of the surrounding train stations, though we would advise that this could add 5-10 minutes to your journey time.

Bottles are prohibited for this game

Stadium management have introduced the new safety measure to prohibit bottles from being brought into London Stadium to protect the health and safety of all supporters, staff and players. This only applies for specific matches, where members of the Safety Advisory Group, including the Club, stadium management, local authority and the Police, classify the match as in a higher category for safety reasons. This applies to all bottles of any size. Water fountains are in place around the concourse for supporters. We thank you in advance for your patience and understanding.

Travel news

Supporters are advised to check their journeys before travel, with resources such as TfL's Journey Planner or the TfL Go app helping to avoid some essential works across the transport network. Supporters may also wish to visit the National Rail website to plan their journey if traveling on the rail network.

There are some service disruptions that supporters should be aware of on Sunday 9 January:


No service between Poplar and Beckton. Rail replacement buses will run between Canary Wharf and Beckton (Poplar station is unable to be served by rail replacement buses). 

District line:

No service between Edgware Road/Embankment and Ealing Broadway, Kensington (Olympia), Richmond and Wimbledon. Use alternative Tube, local or rail replacement bus services.
Rail replacement buses will run between:

  • Hammersmith and Acton Town
  • Hammersmith and Wimbledon
  • Earl's Court and Wimbledon

Waterloo & City line:

No service on the entire line. Use alternative Tube services

TfL Rail:

Reduced service between Paddington and Hayes & Harlington

SouthEastern rail (Stratford International):

  • Engineering works between Rochester and Rainham. Supporters are advised to travel via Ebbsfleet
  • Ashford to Dover also closed

Incidents and behaviour 

In the unfortunate event that you happen to see or hear any incident or unacceptable behaviour on Sunday, it is important that you report anything of this nature to the relevant authorities as soon as possible to ensure it is investigated fully.

In the first instance, you may choose to speak to the nearest steward, supporter liaison officer, or police officer. Alternatively, you can report any unacceptable behaviour by texting 07860 404069. All messages are received directly to the Control Room and enable us to monitor and take action at the time. All information provided will be treated in the strictest of confidence.

We recommend that all supporters keep in touch with Stadium (@LondonStadium) and Club channels (@WestHam), including @WestHamHelp for any updates. For any ticketing enquiries, supporters can contact the Ticket Office on 0333 030 1966. Lines are open Monday to Friday, 9:00 – 17:00, Saturday 10:00 – 16:00, and on matchday from 9:00 – 14:00.